Effective Date: 9th August 2025
Last Updated: 9th August 2025
At Innov Enterprise, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
We collect personal data that you voluntarily provide to us, including:
Full Name
Email Address
Phone Number
Billing and Shipping Address
We collect this data when you:
Place an order
Subscribe to our newsletter
Contact us for support or inquiries
Participate in promotions or campaigns
Under the PDPA, personal data may only be collected, used, or disclosed for purposes that a reasonable person would consider appropriate in the circumstances.
Your data is used for:
Order processing and fulfillment
Customer service and support
Sending transaction confirmations and delivery updates
Email marketing (with your prior consent)
Website analytics and improvements
Conducting surveys or promotions (optional participation)
By providing your personal data, you consent to its collection and use for the stated purposes. You may withdraw your consent at any time by contacting us. Note that withdrawal of consent may limit our ability to serve you.
We may share your data with trusted third-party service providers for the purposes above. These include:
Payment Processors: PayPal
Analytics & Marketing: Google Analytics, Meta Pixel
Email Marketing: [Insert provider, if used]
Logistics Partners for delivery
All third parties are required to protect your data and handle it in accordance with PDPA guidelines.
We implement appropriate security safeguards to protect your personal data against unauthorized access, disclosure, or misuse. Your data will be retained only as long as necessary to fulfill its intended purpose or as required by law.
You have the right to:
Request access to your personal data
Correct inaccuracies in your data
Withdraw consent for marketing or other uses
Request deletion of your data (subject to legal and operational constraints)
To exercise your rights, please contact us at:
📞 80684492
Our website uses cookies and similar tracking technologies to enhance user experience and gather website performance insights. This includes third-party cookies from services like Google Analytics and Meta Pixel. You may disable cookies via your browser settings at any time.
We may take photographs of completed custom products after production for the purpose of:
Showcasing our craftsmanship
Displaying previous work on our website or social media
Creating marketing or promotional materials
Providing future customers with examples of what we offer
These images may contain customized content (e.g., names, designs, messages) as provided by you.
Your Privacy Matters:
We respect your rights and privacy. If you do not wish for your completed product images to be used in this way, you may opt out by:
Indicating your preference at the time of order
Emailing us at enquiry@innoventerprise.com with your order number and opt-out request
We will honor all opt-out requests and ensure your content is excluded from public-facing materials.
This Privacy Policy may be updated from time to time to reflect changes in legal, technological, or operational practices. The updated version will be posted on our website with a new “Last Updated” date.
If you have any questions about our Privacy Policy or how we handle your data, feel free to reach out:
Innov Enterprise
📧 Email: enquiry@innoventerprise.com
📞 Hotline: +65 8068 4492
📍 Location: 26 Sin Ming Lane, #02-121, Midview City Singapore 573971
